Refund Policy

Last updated: 27 July 2026

This Refund Policy explains how Heal The World Global Innovation Hub Foundation, a Section 8 not-for-profit company (ROC Maharashtra), handles payments, donations and cancellations across this Site.

Donations

Donations made to the Foundation through Razorpay (via this Site or our razorpay.me payment page) are voluntary contributions towards our charitable objects and are, as a general rule, non-refundable, since funds are often committed to programs shortly after receipt.

Exceptions are considered, at our discretion, in cases such as:

A duplicate or accidental repeat donation made in error;
A technical error that charged an incorrect amount;
An unauthorised transaction, which should also be reported to Razorpay and your bank/card issuer directly.

To request a review, please email us within 7 days of the transaction at santosh.talaghatti@gmail.com with your payment reference ID (provided in your donation confirmation). Approved refunds are returned to the original payment method via Razorpay, typically within 7–14 business days.

Courses & Workshops

Where a course or workshop listed under our Courses & Learning Pathways involves a fee, registering confirms your interest in a seat; our team communicates payment instructions separately, and your seat is confirmed once payment is received. Unless otherwise agreed in writing at the time of registration:

Cancellations made more than 14 days before a cohort's start date are eligible for a full refund, less any payment-processing charges already incurred;
Cancellations made within 14 days of a cohort's start date, or after course materials have been shared, may not be eligible for a refund, at our discretion;
If a cohort is cancelled or rescheduled by us, you will be offered a full refund or the option to transfer to a future cohort.

Incubation, Fellowship, Careers & School Registration

Our Incubation Program, Fellowship Program, Careers and School Registration do not involve any payment from applicants, founders, fellows or schools — there is nothing to refund, and in several of these programs funds or support flow from the Foundation to the applicant, not the reverse. If you are ever asked to pay a fee to apply for or secure incubation, a fellowship, a role, or school registration with us, please treat this as suspicious and contact us immediately, as it does not reflect our practice.

Corporate CSR & Membership Contributions

Corporate CSR partnerships and membership contributions are governed by the specific terms agreed with our team at the time of partnership, rather than by this general policy. Please refer to your specific agreement, or contact us directly, for applicable terms.

How Refunds Are Processed

Where a refund is approved, we process it using the same payment method originally used, via Razorpay, within a reasonable timeframe.

Contact Us

If you have any questions about this Refund Policy, or believe a payment needs review, please contact us: